All orders are processed within 3-5 business days from the time order is received. Orders are processed Monday-Friday, excluding major holidays. Shipping time is applied after the order has been processed.
When the parcel reaches the destination country, it may be subject to customs delays due to standard clearance procedures of the receiving country. This is beyond the control of Libera Animo and any original shipping time estimates.
If you refuse a shipment from Libera Animo, you are responsible for any Import Fees that are incurred on the package, and the cost of returning the package to us.